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Outage in Neon Fundraise

System Slowdown

Resolved Minor
July 03, 2024 - Started over 1 year ago
Official incident page

Incident Report

We are seeing another system slowdown, related to previous ones we’ve been seeing. We’re actively working to clear up queues and queries to free up load.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/04/2024 05:25PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/04/2024 02:35AM

Slowdown has cleared, the system has been operating smoothly for a few hours.

INVESTIGATING over 1 year ago - at 07/03/2024 05:13PM

Previous identification turned out to be incorrect. Team is still investigating.

MONITORING over 1 year ago - at 07/03/2024 04:36PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 07/03/2024 02:15PM

We are seeing another system slowdown, related to previous ones we’ve been seeing. We’re actively working to clear up queues and queries to free up load.

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