Outage in NetDocuments US
US Service - Navigation Error
Resolved MinorIncident Report
Summary AI Generated
NetDocuments US experienced a 38-minute minor incident where some customers encountered Navigation Errors when browsing workspaces on the platform. The issue was remediated and confirmed resolved after a brief monitoring period.
We are currently investigating an issue affecting the US Service. Some customers may experience a Navigation Error when browsing workspaces.
We will provide updates to this post as more information becomes available.
If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal:
https://support.netdocuments.com/
Components affected
NetDocuments US PlatformTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 06/30/2026 08:33PM
The issue impacting the US Service and causing the Navigation Error when browsing workspaces has been resolved.
If you are still experiencing issues or have further questions, please contact Support via the portal:
https://support.netdocuments.com/
MONITORING
18 days ago - at 06/30/2026 08:12PM
We have remediated the issue impacting the US Service and causing the Navigation Error when browsing workspaces.
We continue to monitor the situation closely and will provide further updates to this post if anything changes.
If you are still experiencing issues or have further questions, please contact Support via the portal:
https://support.netdocuments.com/
INVESTIGATING
18 days ago - at 06/30/2026 07:58PM
We are currently investigating an issue affecting the US Service. Some customers may experience a Navigation Error when browsing workspaces.
We will provide updates to this post as more information becomes available.
If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal:
https://support.netdocuments.com/
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