Outage in Netskope
Service Impact to FR4 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the FR4 datacenter(s) for the following service(s) Management Console WebUI. Full details can be found on the support portal.
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Latest Updates ( sorted recent to last )
UPDATE
about 1 year ago - at 02/07/2025 04:48PM
Netskope continues to monitor and there have been no further signs of degradation after implementing the previous mitigation strategy. Netskope is performing additional checks before confirming the issue is fully mitigated and resolved at this time.
UPDATE
about 1 year ago - at 02/07/2025 01:58PM
Netskope continues to monitor to ensure that the mitigation strategy has been successful. No issues have been detected at this time.
UPDATE
about 1 year ago - at 02/07/2025 09:50AM
Additional measures implemented to address this incident are currently being monitored
UPDATE
about 1 year ago - at 02/07/2025 06:47AM
Netskope is actively working towards resolving the issue
UPDATE
about 1 year ago - at 02/07/2025 02:58AM
Unfortunately, the deployed fix did not work as intended, Netskope continues to work towards the mitigation strategy
UPDATE
about 1 year ago - at 02/06/2025 10:48PM
The mitigation strategy has been implemented and its being validated
UPDATE
about 1 year ago - at 02/06/2025 09:04PM
Netskope continues to work on the mitigation strategy
UPDATE
about 1 year ago - at 02/06/2025 07:47PM
Netskope continues to work on the mitigation strategy
UPDATE
about 1 year ago - at 02/06/2025 07:01PM
Netskope has identified a potential root cause and is implementing a mitigation strategy
INVESTIGATING
about 1 year ago - at 02/06/2025 05:31PM
We are currently investigating this issue.
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