Outage in Netskope
Service Impact to BSB1 Data Center.
Resolved MajorIncident Report
We are investigating a service impacting incident at the BSB1 datacenter(s) for the following service(s) NPA Gateway. Full details can be found on the support portal.
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Latest Updates ( sorted recent to last )
MITIGATED
8 months ago - at 03/07/2025 06:57PM
The issue has been mitigated, we are continuing to monitor the results.
UPDATE
8 months ago - at 03/07/2025 06:51PM
Netskope has completed implementation of the fix. BSB1 NPA service is being re-introduced into NewEdge.
UPDATE
8 months ago - at 03/07/2025 06:25PM
Netskope has identified the potential root cause and is working on a fix.
UPDATE
8 months ago - at 03/07/2025 06:05PM
Netskope has removed the NPA gateway service from NewEdge for BSB1 to allow users to connect to alternative data centers.
INVESTIGATING
8 months ago - at 03/07/2025 05:50PM
We are currently investigating this issue.
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