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Outage in Netskope

Service Impact to IAD3 Data Center.

Resolved Major
March 06, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Netskope experienced a major service incident at the IAD3 data center that impacted the Management Console WebUI for 5 hours. The incident affected users' ability to access the web-based management interface. The issue was resolved through an implemented fix and subsequent monitoring to ensure stability.

We are investigating a service impacting incident at the IAD3 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

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Latest Updates ( sorted recent to last )
MITIGATED about 1 month ago - at 03/06/2026 11:35PM

The issue has been mitigated, we are continuing to monitor the results.

MONITORING about 1 month ago - at 03/06/2026 09:42PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/06/2026 08:14PM

We are currently investigating this issue.

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