Outage in Netskope
Service Impact to FRA2 Data Center.
Resolved MajorIncident Report
Summary AI Generated
Netskope experienced a major service incident at the FRA2 datacenter that impacted NSClient downloads for 3.3 hours. The company identified the root cause and implemented a fix, with the issue being mitigated and moved to monitoring status.
We are investigating a service impacting incident at the FRA2 datacenter(s) for the following service(s) NSClient download. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
MITIGATED
7 days ago - at 04/23/2026 05:57PM
The issue has been mitigated, we are continuing to monitor the results.
MONITORING
7 days ago - at 04/23/2026 05:24PM
A fix has been implemented and we are monitoring the results.
UPDATE
7 days ago - at 04/23/2026 04:41PM
Netskope has identified the root cause and is implementing a potential mitigation strategy.
INVESTIGATING
7 days ago - at 04/23/2026 03:45PM
We are currently investigating this issue.
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