Outage in Netskope
Service Impact to AM2 Data Center.
Resolved MajorIncident Report
Summary AI Generated
Netskope experienced a major service incident affecting the AM2 data center and its Incident Management System. The outage lasted approximately 1.5 hours, during which users likely experienced disruptions to incident management capabilities. The issue was resolved through an implemented fix, with the service returning to normal operation after a monitoring period.
We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) Incident Management System. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
MITIGATED
8 days ago - at 04/22/2026 12:13AM
The issue has been mitigated, we are continuing to monitor the results.
MONITORING
8 days ago - at 04/21/2026 11:54PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
8 days ago - at 04/21/2026 11:34PM
We are currently investigating this issue.
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