Outage in Netskope
Service Impact to AM2 Data Center.
Resolved MajorIncident Report
Summary AI Generated
Netskope experienced a major service incident affecting the Management Console WebUI at the AM2 datacenter. The incident lasted 2.6 hours, during which users were unable to access the management interface. Netskope identified the root cause, implemented mitigation measures, and restored service while continuing to monitor the situation.
We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
MITIGATED
8 days ago - at 05/04/2026 02:02PM
The issue has been mitigated, we are continuing to monitor the results.
UPDATE
8 days ago - at 05/04/2026 01:59PM
Netskope has identified the root cause and implemented mitigation measures. We continue to monitor the situation.
INVESTIGATING
8 days ago - at 05/04/2026 12:47PM
We are currently investigating this issue.
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