Outage in Netskope
Service Impact to SIN2 Data Center.
Resolved MajorIncident Report
Summary AI Generated
Netskope experienced a major service incident at the SIN2 data center affecting the Incident Management System and Management Console WebUI for 1.7 hours. The company identified the root cause and implemented mitigation measures, fully restoring IMS services while other affected services recovered progressively. All services were actively monitored during the recovery process.
We are investigating a service impacting incident at the SIN2 datacenter(s) for the following service(s) Incident Management System, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
UPDATE
5 days ago - at 05/07/2026 11:04AM
Netskope has identified the root cause and implemented mitigation measures. IMS services have been fully restored, and remaining services are recovering progressively. We continue to actively monitor the situation.
INVESTIGATING
5 days ago - at 05/07/2026 09:40AM
We are currently investigating this issue.
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