Outage in Netskope
Service Impact to SJC1 Data Center.
Resolved MajorIncident Report
Summary AI Generated
Netskope experienced a major service incident affecting their SJC1 data center, specifically impacting the Incident Management System. The incident lasted 2.1 hours and was resolved through an implemented fix, with the service returning to normal operation under continued monitoring.
We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Incident Management System. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
MITIGATED
5 days ago - at 05/13/2026 07:54PM
The issue has been mitigated, we are continuing to monitor the results.
MONITORING
5 days ago - at 05/13/2026 07:36PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 05/13/2026 07:14PM
We are currently investigating this issue.
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