Netskope experienced a major service incident affecting Microsoft Teams upload traffic across all data centers for 3.9 hours. The issue impacted the Secure Web Gateway service, preventing users from successfully uploading files and images through Teams. Netskope identified the root cause and deployed the necessary changes to resolve the problem, restoring normal Teams upload functionality for all affected users.
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Netskope identified the root cause and required changes are deployment to fix the issue. All the affected users should be able to perform Teams file/images Upload successfully.
Netskope continues to investigate the root cause of this incident.
We are currently investigating this issue.
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