Outage in Netskope
Service Impact to all Data Centers for MS teams upload traffic.
Resolved MajorIncident Report
Summary AI Generated
Netskope experienced a major service incident affecting Microsoft Teams upload traffic across all data centers for 3.9 hours. The issue impacted the Secure Web Gateway service, preventing users from successfully uploading files and images through Teams. Netskope identified the root cause and deployed the necessary changes to resolve the problem, restoring normal Teams upload functionality for all affected users.
We are investigating a service impacting incident at all datacenter(s) for the following service(s) Secure Web Gateway. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
UPDATE
4 days ago - at 05/15/2026 02:50AM
Netskope identified the root cause and required changes are deployment to fix the issue. All the affected users should be able to perform Teams file/images Upload successfully.
UPDATE
4 days ago - at 05/15/2026 12:54AM
Netskope continues to investigate the root cause of this incident.
INVESTIGATING
4 days ago - at 05/15/2026 12:12AM
We are currently investigating this issue.
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