Outage in Netskope
Service Impact to SJC2 Data Center.
Resolved MajorIncident Report
Summary AI Generated
Netskope experienced a major incident at its SJC2 data center affecting the Management Console WebUI, lasting approximately 3.9 hours. The issue was identified, a fix was implemented, and the incident was mitigated with continued monitoring to confirm stability.
We are investigating a service impacting incident at the SJC2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
MITIGATED
5 days ago - at 07/15/2026 06:13PM
The issue has been mitigated, we are continuing to monitor the results.
MONITORING
5 days ago - at 07/15/2026 04:52PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 07/15/2026 03:56PM
We are currently investigating this issue.
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