Outage in New Relic

Data Ingest Irregularities in EU and US Regions

Resolved Minor
November 08, 2023 - Started about 1 year ago - Lasted 14 minutes
Official incident page

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Outage Details

We are investigating an issue affecting data ingest for all data types. Some customers in the EU region as well as a small percentage of US customers may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
Components affected
New Relic Log API : Europe New Relic APM Agent : US New Relic Browser Agent : US New Relic Mobile Agent : Europe New Relic APM Agent : Europe New Relic Metrics API : Europe New Relic Metric API : US New Relic Trace API : US New Relic Event API : Europe New Relic Trace API : Europe New Relic Mobile Agent : US New Relic Infrastructure Agent and Integrations : Europe New Relic Infrastructure Agent and Integrations : US New Relic Browser Agent : Europe New Relic Event API : US New Relic Log API : US
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/08/2023 05:03PM

Between 16:05 UTC and 16:47 UTC on November 8th, some customers in the EU region as well as a small percentage of US customers may have experienced errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

We have investigated and resolved this interruption and the above services have returned to normal operation.

INVESTIGATING about 1 year ago - at 11/08/2023 04:52PM

We are investigating an issue affecting data ingest for all data types. Some customers in the EU region as well as a small percentage of US customers may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

Latest New Relic outages

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Potential Service Interruption - about 2 months ago
Intermittent API and UI Irregularities - US and EU Region - about 2 months ago
Intermittent API and UI Irregularities - US and EU Region - about 2 months ago

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