Outage in New Relic
Degraded Query Functionality in the US Region
Resolved Minor
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Outage Details
Components affected
New Relic Infrastructure Agent and Integrations : US New Relic Logs UI : US New Relic Infrastructure Alert Notifications : US New Relic Proactive Detection : US New Relic Dashboards UI : US New Relic Metric API : US New Relic Mobile Agent : US New Relic Mobile Alert Notifications : US New Relic Serverless Alert Notifications : US New Relic Infrastructure UI : US New Relic Logs Alert Notifications : US New Relic Event API : US New Relic NRQL Alerts : US New Relic Alerts UI : US New Relic APM UI : US New Relic Incident Intelligence : US New Relic Browser Alert Notifications : US New Relic Browser UI : US New Relic Trace API : US New Relic Synthetics Alert Notifications : US New Relic Mobile UI : US New Relic Serverless UI : US New Relic AWS Lambda Integration : US New Relic Synthetics UI : US New Relic Browser Agent : US New Relic APM Agent : US New Relic Log API : US New Relic APM Alert Notifications : USLatest Updates ( sorted recent to last )
Thank you for your patience. We resolved this service interruption and impacted services have returned to normal operation. Please find additional details below:
Between 08:27 UTC and 09:37 UTC on March 8th, some customers in the US region may have experienced missing data from live edge NRDB queries. Data ingest and alerts were unaffected and there was no data loss.
If you are still experiencing unexpected behavior, please let me know and I will be happy to assist you further.
The incident is now in recovery with data ingest and alerting unaffected.
We are continuing to investigate this issue.
We have determined the service interruption has not impacted ingest or alerts but has to do with serving live queries. We are continuing to investigate and thank you for your patience while we work through this issue.
We are investigating a service interruption impacting data from query responses which may be affecting some customers in the US region. No data loss has been observed at this time and no further actions are required by customers as we work to resolve this.
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