Outage in New Relic

APM Dashboards lag in US region, no impact to alerts

Resolved Minor
May 24, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Some customers in the US region may be experiencing delayed APM data in dashboards.
Components affected
New Relic APM Agent : US
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 05/24/2025 07:45AM

Between 04:35 May 24 UTC and 07:34 May 24 UTC some customers in the US region may have experienced delayed APM data in dashboards. We have resolved this interruption and impacted services have returned to normal operations.

INVESTIGATING 6 days ago - at 05/24/2025 07:11AM

Starting 04:35 May 24 UTC some customers in the US region may experience delayed APM data in dashboards. We have reduced the latency at this point and are investigating further.

IDENTIFIED 7 days ago - at 05/24/2025 06:09AM

Some customers in the US region may be experiencing delayed APM data in dashboards.

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