Outage in New Relic
Data Irregularities
Resolved MajorIncident Report
Summary AI Generated
New Relic experienced a major service incident lasting 2.7 hours where customers in US and EU regions encountered delayed data in queries, charts, and dashboards, along with delayed or missing alert notifications. The incident affected all major New Relic components including APM, Browser, Infrastructure, Mobile, Synthetics, and various APIs across both regions. The service was fully restored with all impacted services returning to normal operation after monitoring showed signs of recovery.
Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
Components affected
New Relic APM : US New Relic APM : Europe New Relic APM Agent : US New Relic APM Agent : Europe New Relic Browser : US New Relic Browser : Europe New Relic Browser Agent : US New Relic Browser Agent : Europe New Relic Infrastructure : US New Relic Infrastructure : Europe New Relic Event API : US New Relic Event API : Europe New Relic Logs : US New Relic Logs : Europe New Relic Incident Intelligence API : US New Relic Incident Intelligence API : Europe New Relic Mobile : US New Relic Mobile : Europe New Relic Infrastructure Agent : US New Relic Infrastructure Agent : Europe New Relic NRQL : US New Relic NRQL : Europe New Relic Log API : US New Relic Log API : Europe New Relic Serverless : US New Relic Serverless : Europe New Relic Metric API : US New Relic Metric API : Europe New Relic Synthetics : US New Relic Synthetics : Europe New Relic Mobile Agent : US New Relic Mobile Agent : Europe New Relic OTLP API : US New Relic OTLP API : Europe New Relic Trace API : US New Relic Trace API : Europe New Relic Synthetics : US New Relic Synthetics : EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/03/2026 02:59AM
We resolved this service interruption and impacted services have returned to normal operation. Between 00:11 UTC and 02:45 UTC on March 3rd, 2026, some customers may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for impacted data.
MONITORING
2 months ago - at 03/03/2026 02:28AM
We continue to see signs of recovery as we monitor impacted services. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We will continue to provide updates until services return to normal operations.
INVESTIGATING
2 months ago - at 03/03/2026 01:02AM
We are still investigating the an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have been seeing signs of recovery, and will continue to provide updates until services are restored to normal operations.
INVESTIGATING
2 months ago - at 03/03/2026 12:36AM
We are continuing to investigate an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
INVESTIGATING
2 months ago - at 03/03/2026 12:21AM
Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
INVESTIGATING
2 months ago - at 03/03/2026 12:19AM
Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
Latest New Relic outages
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Synthetics Manager - 28 days ago
NrComputeUsage is 0 for ScannedEvents - about 1 month ago
Data Irregularities - US Region - about 2 months ago
Delay in executing synthetics monitors - 2 months ago
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