Outage in New Relic

NrComputeUsage is 0 for ScannedEvents

Resolved Minor

March 24, 2026 - Started 3 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

New Relic experienced a service interruption where customers in the US and EU regions encountered discrepancies in NRComputeUsage and NRConsumption usage values, with NRComputeUsage showing as 0 for ScannedEvents. The incident lasted 5.2 hours from March 24th 05:22 UTC to 08:21 UTC and has been resolved with all impacted services returning to normal operations.

Some customers in the US and EU regions may experience discrepancies in NRComputeusage and NRConsumption usage values

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/24/2026 10:31AM

Between 2026-03-24 05:22:07 UTC and 2026-03-24 08:21:09 UTC on March Tuesday, some customers in the US/EU region may have experienced discrepancies in the NrComputeUsage and NRCompute usage values

We have investigated and resolved a service interruption and impacted services have returned to normal operations.

INVESTIGATING 3 days ago - at 03/24/2026 06:02AM

We are continuing to investigate an issue where some customers in the US and EU regions may experience discrepancies in NRComputeusage and NRConsumption usage values

INVESTIGATING 3 days ago - at 03/24/2026 05:22AM

Some customers in the US and EU regions may experience discrepancies in NRComputeusage and NRConsumption usage values

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