Outage in New Relic

Alert Delays in US Region

Resolved Minor
February 13, 2024 - Started 9 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Components affected
New Relic APM Alert Notifications : US New Relic Browser Alert Notifications : US New Relic NRQL Alerts : US New Relic Serverless Alert Notifications : US New Relic Infrastructure Alert Notifications : US New Relic Synthetics Alert Notifications : US New Relic Mobile Alert Notifications : US New Relic Logs Alert Notifications : US
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/13/2024 06:20PM

Between 15:30 UTC and 17:52 UTC on February 13th, some customers in the US region may have experienced delayed or false alert notifications for all data types.

We have investigated and resolved this interruption and the above services have returned to normal operation.

MONITORING 9 months ago - at 02/13/2024 05:58PM

We are seeing some recovery for impacted services and are monitoring for stability. Some customers in the US region may see improved alert notification performance at this time.

INVESTIGATING 9 months ago - at 02/13/2024 05:23PM

We are continuing to investigate alert processing latency contributing to some customers in the US region experiencing delayed or false alert notifications for all data types.

INVESTIGATING 9 months ago - at 02/13/2024 04:51PM

We are investigating alert processing latency contributing to some US customers experiencing delayed or false alert notifications for all data types.

INVESTIGATING 9 months ago - at 02/13/2024 04:20PM

Some customers in the US region may experience delayed alert notifications for all data types.

INVESTIGATING 9 months ago - at 02/13/2024 04:17PM

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

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