Outage in New Relic

New Relic UI Delays and Irregularities in the EU Region

Resolved Major
May 05, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/05/2024 08:40PM

Between 14:55 UTC and 20:38 UTC on May 5th, some customers in the EU region may have experienced the APM UI returning errors or not loading as expected. Data ingest and alert notifications were not impacted.

We have investigated and resolved this service interruption and impacted services have returned to normal operations.

MONITORING about 1 year ago - at 05/05/2024 08:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 05/05/2024 08:25PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 05/05/2024 08:09PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 05/05/2024 07:37PM

We are continuing to investigate an issue that may impact New Relic UI for customer accounts in the EU region.

INVESTIGATING about 1 year ago - at 05/05/2024 06:59PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 05/05/2024 06:26PM

We are investigating an issue that may impact New Relic UI for customer accounts in the EU region.

INVESTIGATING about 1 year ago - at 05/05/2024 06:18PM

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

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