Outage in Nexcess

Client Portal Degraded

Resolved Minor
February 04, 2024 - Started over 1 year ago - Lasted 24 minutes
Official incident page

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Outage Details

We have identified an issue impacting the stability of the Nexcess customer portal/dashboard. Our engineers are currently looking into this. As we have more information we will update this status post. Our teams are here to help you. Please do not hesitate to contact us via an email to support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).
Components affected
Nexcess Customer Portal
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/04/2024 09:33AM

This incident has been resolved. The client portal should be accessible. We will continue to Monitor the service to ensure stability.

INVESTIGATING over 1 year ago - at 02/04/2024 09:13AM

We have identified an issue impacting the stability of the Nexcess customer portal/dashboard. Our engineers are currently looking into this. As we have more information we will update this status post.

Our teams are here to help you. Please do not hesitate to contact us via an email to support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).

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