Outage in Nexcess

DDOS Attack on cloudhost-2878365.us-west-1.nxcli.net & cloudhost-2878037.us-west-1.nxcli.net

Minor
January 13, 2026 - Started about 14 hours ago
Official incident page

Incident Report

We have been alerted to a DDoS attack targeting cloudhost-2878365.us-west-1.nxcli.net & cloudhost-2878037.us-west-1.nxcli.net. Our network engineers are engaged and we will update with further details regarding mitigation as soon as we are able. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 313-279-0722 (international).
Components affected
Nexcess us-west-1

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Latest Updates ( sorted recent to last )
MONITORING about 12 hours ago - at 01/13/2026 03:09PM

The servers are back online and fully operational. Our Network and Support teams are continuing to monitor them to ensure stable performance. We’ll keep you updated with any new information.

INVESTIGATING about 14 hours ago - at 01/13/2026 01:23PM

We have been alerted to a DDoS attack targeting cloudhost-2878365.us-west-1.nxcli.net & cloudhost-2878037.us-west-1.nxcli.net. Our network engineers are engaged and we will update with further details regarding mitigation as soon as we are able.

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 313-279-0722 (international).

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