WordPress Site Interruption Affecting WP Rocket Users

We have completed our review of this issue and are closing this incident.

The root cause was identified as a compatibility issue within the WP Rocket plugin following the WordPress 7.1 update. WP Rocket has released a fix, and customers can resolve the issue by updating the plugin to version 3.23.2.2 or later.

As this involves a third-party plugin, we are not performing automated plugin updates across customer environments. However, we conducted a fleet-wide review to identify customers using affected WP Rocket versions and proactively communicated the issue, available fix, and recommended actions to those customers.

Customers who continue to experience issues can contact our Support team for assistance with disabling the plugin or for guidance on updating WP Rocket to a fixed version.

No further actions are pending from our side, and this incident is now considered closed.

We are aware of an issue affecting some WordPress websites using the WP Rocket plugin following the WordPress 7.1 update. This may result in website interruptions or fatal errors.

Resolution: WP Rocket has released a fix in version 3.23.2.2.

If your website is affected, please update the WP Rocket plugin to version 3.23.2.2 or later. If you are unable to update the plugin, WP Rocket has also provided temporary workarounds in their documentation:

https://docs.wp-rocket.me/article/1927-fatal-error-on-wordpress-7-1

We will provide additional updates as more information becomes available.

If you have any questions or concerns, please don't hesitate to contact us via live chat or by opening a support case.