Outage in Nexthink

Nexthink Service Degradation: Ruleset not displaying in Product Configuration

Resolved Minor
July 01, 2025 - Started about 19 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Our team is actively investigating an issue where the rule set is not displaying and applied as expected in the Product Configuration section. We’ll share updates as soon as we have more information. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 07/01/2025 06:49PM

The issue affecting the visibility and application of the rule set in the Product Configuration section has been fully resolved.

MONITORING about 18 hours ago - at 07/01/2025 04:58PM

Our team has implemented a fix and is currently monitoring the service to ensure stability and full functionality. We will continue to observe system performance and will provide a final update in one hour.
Thank you for your continued patience.

INVESTIGATING about 19 hours ago - at 07/01/2025 04:33PM

Our team is actively investigating an issue where the rule set is not displaying and applied as expected in the Product Configuration section. We’ll share updates as soon as we have more information. Thank you for your patience.

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