Outage in Nexthink
Collaboration Experience Queries & Dashboards Unavailable
Resolved MinorIncident Report
Summary AI Generated
Nexthink's Collaboration Experience queries and dashboards experienced a 14.9-hour outage where users encountered failures when loading or running queries and saw incomplete or missing dashboard data. The engineering team investigated and resolved the underlying issue, restoring full functionality to queries and dashboards. The system was monitored for stability before the incident was officially closed.
We are currently investigating an issue affecting Collaboration Experience queries and dashboards, which are not functioning as expected.
Users may experience failures when loading or running queries, as well as incomplete or missing dashboard data.
Our engineering teams are actively working to identify the root cause and restore full functionality. We will provide further updates as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 04/01/2026 07:35AM
We have confirmed that systems remain stable and this incident is now resolved.
MONITORING
about 10 hours ago - at 04/01/2026 04:31AM
The issue affecting Collaboration Experience queries and dashboards has been fixed. Users should now be able to run queries and view dashboard data as expected. We are actively monitoring the system to ensure stability. Thank you for your patience.
INVESTIGATING
about 22 hours ago - at 03/31/2026 04:44PM
We are currently investigating an issue affecting Collaboration Experience queries and dashboards, which are not functioning as expected.
Users may experience failures when loading or running queries, as well as incomplete or missing dashboard data.
Our engineering teams are actively working to identify the root cause and restore full functionality. We will provide further updates as soon as more information becomes available.
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