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Outage in Nexthink

Nexthink service degradation: AI Drive unavailable

Resolved Minor
November 12, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

Our team is actively investigating an issue with the AI Tools (AI Drive) feature. We sincerely apologize for any inconvenience caused and we thank you for your understanding as we diligently work to restore the service.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/12/2025 04:16PM

Our Engineering teams have identified and fixed the issue. Our apologies for any inconvenience this may have caused. We are now considering this incident as resolved.

MONITORING 3 months ago - at 11/12/2025 03:38PM

AI Drive is now available again in all regions. We continue to investigate the root cause.

INVESTIGATING 3 months ago - at 11/12/2025 03:11PM

Our team is actively investigating an issue with the AI Tools (AI Drive) feature. We sincerely apologize for any inconvenience caused and we thank you for your understanding as we diligently work to restore the service.

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