Outage in Nextiva

Nextiva Contact Center Login Issues

Resolved Minor

October 10, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Some users are experiencing errors when attempting to log into Nextiva Contact Center. Engineers are engaged and investigating.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/10/2024 06:05PM

This incident has been resolved.

MONITORING over 1 year ago - at 10/10/2024 05:31PM

Users are able to log into Nextiva Contact Center. Engineers are monitoring to ensure no further impact.

INVESTIGATING over 1 year ago - at 10/10/2024 05:03PM

Some users are experiencing errors when attempting to log into Nextiva Contact Center. Engineers are engaged and investigating.

MONITORING over 1 year ago - at 10/10/2024 04:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 10/10/2024 03:57PM

Engineers have identified a potential issue and instrumented an improvement to the system. Some users remain impacted and engineers continue to investigate further.

INVESTIGATING over 1 year ago - at 10/10/2024 03:33PM

Some users are experiencing errors when attempting to log into Nextiva Contact Center. Engineers are engaged and investigating.

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