Outage in Nextiva
Nextiva Contact Center Calling Issues
Resolved MajorIncident Report
A subset of Nextiva Contact Center customers are experiencing issues placing and receiving calls, along with handling workitems via ACD. Engineers are engaged and investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 24 hours ago - at 01/30/2026 06:37PM
After monitoring, we have confirmed that all core services are functioning as intended and that there are no further issues. Incident is resolved.
MONITORING
1 day ago - at 01/30/2026 06:23PM
A change has been implimented and we are monitoring the results. We are seeing recovery of most core functionalities for the impacted subset and will continue to monitor to ensure full resolution.
IDENTIFIED
1 day ago - at 01/30/2026 05:56PM
A subset of Nextiva Contact Center customers are experiencing issues placing and receiving calls, along with handling workitems via ACD. Engineers are engaged and investigating the issue.
Latest Nextiva outages
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