Check if Nextiva is down, recent outages, user-reported issues, and outages map.
Nextiva is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Nextiva status data.
IsDown has tracked 120 incidents since started monitoring Nextiva status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Oct 06, 2025
10:11 AM EDT
|
Major | Np3 Login Issues | about 2 hours |
|
Sep 25, 2025
02:58 PM EDT
|
Major | Nextiva Support Number Issues | 12 minutes |
|
Sep 09, 2025
04:56 PM EDT
|
Major | NextivaONE SMS/MMS Issues | about 1 hour |
|
Jul 22, 2025
02:10 PM EDT
|
Major | NextOS Platform Login Issues | about 2 hours |
|
Jun 12, 2025
02:52 PM EDT
|
Major | Nextiva Contact Center Latency | about 3 hours |
|
Jun 04, 2025
08:44 AM EDT
|
Major | Nextiva Contact Center login issues | about 5 hours |
|
May 14, 2025
12:00 PM EDT
|
Major | NextivaCX Social Login Errors | 30 minutes |
|
May 13, 2025
12:33 PM EDT
|
Major | Nextiva Unity Login Errors | 43 minutes |
|
May 13, 2025
10:58 AM EDT
|
Major | NextOS Portal Login Errors | about 1 hour |
|
Apr 24, 2025
12:23 PM EDT
|
Major | Nextiva Support Number Issues | 23 minutes |
Phones not working. Texts work
Our phones keep getting disconnected. Power cycling fixes briefly.
Desk phones keep going offline.
Call Log not updating on all of our lines. Phone Calls Dropping In The Middle Of the Call.
can't send or receive faxes
not getting fax confirmation
Can not send or receive faxes
VoIP phone not working. App is is not working
An unexpected or validation error occurred processing your request. Please contact your system administrator if this error persists.
unable to send or receive faxes
We are unable to send faxes and are not receiving them either.
Won't Allow us to send or receive any faxes since 1:51am
It won't let anyone login. It is saying the password is incorrect or it is just a black screen.
cant make outgoing calls
Calls cannot be made. People in the queue can't accept calls that are ringing through. Some users don't even have the option to join the queue to help.
unable to recieve or place calls
IsDown aggregates scheduled maintenances for Nextiva. Currently, there are 1 more maintenances scheduled.
Scheduled for November 08, 2025 at 01:00 AM EST · until 01:30 AM EST
The Nextiva Engineering Team will perform the required maintenance to ensure the health and stability of our servers. The maintenance is scheduled for 30 minutes and will start on November 7, 2025, at 11:00 p.m. MST. During the maintenance period,...
| Component | Status |
|---|---|
| Nextiva Office | OK |
| Nextiva CRM | OK |
| Nextiva Analytics | OK |
| Nextiva Surveys | OK |
| Nextiva Chat | OK |
| Nextiva App | OK |
| Nextiva Call Center | OK |
| Nextiva SIP Trunking | OK |
| Nextiva vFAX | OK |
| Cospace | OK |
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Unified communications platform offering voice, video, SMS, fax, CRM, analytics, and collaboration tools for businesses.
Monitoring Nextiva since March 2021
Tracking 10 Nextiva services and regions
12 incidents in 2025
Number of Incidents
2 issues
Last incident
7 days ago
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Nextiva isn't down. You can check Nextiva status and incident details on the top of the page. IsDown continuously monitors Nextiva official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Nextiva is currently operational. You can check Nextiva status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Nextiva being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Nextiva official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Nextiva last outage was on October 06, 2025 with the title "Np3 Login Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Nextiva and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Nextiva is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Nextiva's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Nextiva with maximum flexibility
IsDown monitors Nextiva for major outages. A major outage is when Nextiva experiences a critical issue that severely affects one or more services/regions. When Nextiva marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Nextiva status page for minor outages. A minor outage is when Nextiva experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Nextiva status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Nextiva publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Nextiva and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Nextiva and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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