Check if Nextiva is down, official outages, user-reported issues, and outages map.
Nextiva is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
    IsDown has tracked 120 incidents since started monitoring Nextiva status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Nextiva outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| 
                                             Oct 06, 2025 
                                              04:11 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            A subset of users are experiencing an error when logging into Np3. Engineers are engaged and inve...
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Sep 25, 2025 
                                              08:58 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are currently experiencing issues with our inbound Support number. Please email support@nextiv...
                                             
                                           | 
                                          12 minutes | 
| 
                                             Sep 09, 2025 
                                              10:56 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are currently experiencing an issue impacting SMS and MMS in NextivaONE. Our engineers are act...
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Jul 22, 2025 
                                              08:10 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            A subset of users are experiencing an error when logging into Np3. Engineers are engaged and inve...
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Jun 12, 2025 
                                              08:52 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are currently investigating an issue causing intermittent 500 errors and increased latency for...
                                             
                                           | 
                                          about 3 hours | 
| 
                                             Jun 04, 2025 
                                              02:44 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            A subset of users are experiencing issues when logging into Nextiva Contact Center. Engineers are...
                                             
                                           | 
                                          about 5 hours | 
| 
                                             May 14, 2025 
                                              06:00 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Some users are experiencing issues logging into NextivaCX Social. Engineers are engaged and inves...
                                             
                                           | 
                                          30 minutes | 
| 
                                             May 13, 2025 
                                              06:33 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            A subset of users are experiencing an error when logging into Unity. Engineers are engaged and in...
                                             
                                           | 
                                          43 minutes | 
| 
                                             May 13, 2025 
                                              04:58 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            A subset of users are experiencing an error when logging into the NextOS Portal. Engineers are en...
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Apr 24, 2025 
                                              06:23 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are currently experiencing issues with our inbound Support number. Please email support@nextiv...
                                             
                                           | 
                                          23 minutes | 
    See what users are saying about Nextiva issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
KS - Phones not working. Texts work.
Dan - Our phones keep getting disconnected. Power cycling fixes briefly..
DJ - Desk phones keep going offline..
Jeri - Call Log not updating on all of our lines. Phone Calls Dropping In The Middle Of the Call..
Paul - can't send or receive faxes.
anita - not getting fax confirmation .
Paul - Can not send or receive faxes.
Ray - VoIP phone not working. App is is not working .
Mike - An unexpected or validation error occurred processing your request. Please contact your system administrator if this error persists..
shay - unable to send or receive faxes.
Lisa - We are unable to send faxes and are not receiving them either..
Carrington - Won't Allow us to send or receive any faxes since 1:51am.
Julie - It won't let anyone login. It is saying the password is incorrect or it is just a black screen. .
coco - cant make outgoing calls .
Stephanie - Calls cannot be made. People in the queue can't accept calls that are ringing through. Some users don't even have the option to join the queue to help. .
Alyx - unable to recieve or place calls.
IsDown aggregates scheduled maintenances for Nextiva. Currently, there are 1 more maintenances scheduled.
Scheduled for November 08, 2025 at 07:00 AM CET · until 07:30 AM CET
The Nextiva Engineering Team will perform the required maintenance to ensure the health and stability of our servers. The maintenance is scheduled for 30 minutes and will start on November 7, 2025, at 11:00 p.m. MST. During the maintenance period,...
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Nextiva. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Unified communications platform offering voice, video, SMS, fax, CRM, analytics, and collaboration tools for businesses.
Monitoring Nextiva since March 2021
Tracking 10 Nextiva services and regions
12 incidents in 2025
IsDown is a status page aggregator that monitors if Nextiva and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Nextiva, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Nextiva (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Nextiva's 10 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Nextiva and other services.
            IsDown checks Nextiva official status page for major/minor outages or downtimes. A major outage is when Nextiva experiences a critical issue that severely affects one or more services/regions. A minor incident is when Nextiva experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Nextiva outage, we send you an alert and update your dashboard and status page.
Nextiva and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Nextiva status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Nextiva publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Nextiva and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Nextiva but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Nextiva and other services.
Start Monitoring for Free
                        IsDown integrates with 20+ tools. Connect the status of Nextiva and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Nextiva down?'
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                        While Downdetector relies on user-submitted reports to detect Nextiva outages, IsDown monitors Nextiva's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features | 
                 
                 | 
              Downdetector | 
|---|---|---|
| Official Nextiva status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Nextiva in a single dashboard. | ||
| Instant Nextiva outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Nextiva official status and user-reported issues. | ||
| Maintenance feed for Nextiva | ||
| Granular alerts filtering by Nextiva components and regions. | 
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Nextiva isn't down. You can check Nextiva status and incident details on the top of the page. IsDown continuously monitors Nextiva official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Nextiva is currently operational. You can check Nextiva status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Nextiva being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Nextiva official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Nextiva last outage was on October 06, 2025 with the title "Np3 Login Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Nextiva and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Nextiva is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Nextiva's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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