Outage in Nextiva

Nextiva Contact Center login issues

Resolved Major
June 04, 2025 - Started 4 months ago - Lasted about 5 hours
Official incident page

Need to monitor Nextiva outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Nextiva, and never miss an outage again.
Start Free Trial

Outage Details

A subset of users are experiencing issues when logging into Nextiva Contact Center. Engineers are engaged and working toward resolution
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/04/2025 05:30PM

This Incident has been resolved

MONITORING 4 months ago - at 06/04/2025 04:48PM

We have confirmed the restoration of all affected users and will monitor the results of the fixes.

IDENTIFIED 4 months ago - at 06/04/2025 04:22PM

Engineers are seeing success in restoration for some of the affected users. We continue to work on restoring all impacted users.

IDENTIFIED 4 months ago - at 06/04/2025 03:19PM

Engineers are continuing to work on the remediation for the subset of impacted customers. The next update will be provided within the next hour or as the issue changes.

IDENTIFIED 4 months ago - at 06/04/2025 02:10PM

Engineers are continuing to work on the fix for this issue. We will continue to update as status changes.

IDENTIFIED 4 months ago - at 06/04/2025 01:21PM

The issue has been identified, and engineers are implementing a fix. We will continue to update as the issue progresses.

INVESTIGATING 4 months ago - at 06/04/2025 12:44PM

A subset of users are experiencing issues when logging into Nextiva Contact Center. Engineers are engaged and working toward resolution

Latest Nextiva outages

Np3 Login Issues - 7 days ago
Nextiva Support Number Issues - 18 days ago
NextivaONE SMS/MMS Issues - about 1 month ago
NextOS Platform Login Issues - 3 months ago
Nextiva Contact Center Latency - 4 months ago

Status Page Aggregator Built for IT Managers

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook