Outage in Nextiva

Nextiva vFax Inbound Issues

Resolved Major

March 31, 2026 - Started about 5 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Nextiva experienced a major incident affecting customers' ability to receive inbound faxes through their vFAX service. The issue impacted the Nextiva vFAX component for 2.2 hours while engineers investigated and implemented a fix. The incident was resolved after monitoring confirmed the fix was successful.

We are currently investigating an issue affecting customers receiving inbound faxes. Engineers are engaged and looking into the issue. The next update will be provided within the next 30 minutes.

Components affected

Nextiva vFAX

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Latest Updates ( sorted recent to last )

RESOLVED about 3 hours ago - at 03/31/2026 07:04PM

This incident has been resolved.

MONITORING about 5 hours ago - at 03/31/2026 05:20PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 5 hours ago - at 03/31/2026 04:52PM

We are currently investigating an issue affecting customers receiving inbound faxes. Engineers are engaged and looking into the issue. The next update will be provided within the next 30 minutes.

Latest Nextiva outages

Nextiva vFax Outbound/Inbound Issues - about 1 month ago

Nextiva Contact Center Calling Issues - about 2 months ago

Nextiva Contact Center Calling Issues - 2 months ago

Nextiva Contact Center Client Issues - 2 months ago

Nextiva Contact Center Calling Issues - 2 months ago

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