Outage in Nextiva
Nextiva vFax Inbound Issues
Resolved MajorIncident Report
Summary AI Generated
Nextiva experienced a major incident affecting customers' ability to receive inbound faxes through their vFAX service. The issue impacted the Nextiva vFAX component for 2.2 hours while engineers investigated and implemented a fix. The incident was resolved after monitoring confirmed the fix was successful.
We are currently investigating an issue affecting customers receiving inbound faxes. Engineers are engaged and looking into the issue. The next update will be provided within the next 30 minutes.
Components affected
Nextiva vFAXTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 03/31/2026 07:04PM
This incident has been resolved.
MONITORING
21 days ago - at 03/31/2026 05:20PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
21 days ago - at 03/31/2026 04:52PM
We are currently investigating an issue affecting customers receiving inbound faxes. Engineers are engaged and looking into the issue. The next update will be provided within the next 30 minutes.
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