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Outage in Nextiva

NextivaONE and NextOS Platform Login Issues

Resolved Major
October 28, 2026 - Started 8 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

**Nextiva Login Outage – October 28, 2026** Users were unable to log in to or use NextivaONE, Nextiva Call Center, and the NextOS Platform for approximately 1.1 hours. Engineers investigated and implemented a fix, after which successful logins were confirmed across all affected applications. The incident was fully resolved shortly after.

Users are experiencing issues logging in to and using NextivaONE, Nextiva Call Center, and the NextOS Platform. Engineers are engaged and investigating the issue
Components affected
Nextiva Call Center

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 10/28/2026 05:58PM

This incident has been resolved.

MONITORING 8 days ago - at 10/28/2026 05:23PM

A fix has been implemented and we are seeing successful logins across all applications. We will continue to monitor for full resolution.

INVESTIGATING 8 days ago - at 10/28/2026 04:54PM

Users are experiencing issues logging in to and using NextivaONE, Nextiva Call Center, and the NextOS Platform. Engineers are engaged and investigating the issue

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