Outage in Nextiva
Nextiva Contact Center Calling Issues
Resolved MajorIncident Report
A subset of our customers are experiencing issues placing and receiving calls within Nextiva Contact Center. Engineers are engaged and investigating the issue.
This issue is also impacting Nextiva's primary support line. If you require assistance, please reach out via chat.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 02/05/2026 12:52AM
This Incident has been resolved.
MONITORING
3 days ago - at 02/05/2026 12:29AM
Impacted services have recovered, and we are monitoring to ensure full resolution. At this time, Nextiva Contact Center customers can place and receive calls as intended.
IDENTIFIED
3 days ago - at 02/05/2026 12:04AM
A subset of our customers are experiencing issues placing and receiving calls within Nextiva Contact Center. Engineers are engaged and investigating the issue.
This issue is also impacting Nextiva's primary support line. If you require assistance, please reach out via chat.
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