Outage in Nextiva
Nextiva Contact Center Latency
Resolved MajorIncident Report
We are currently investigating an issue causing intermittent 500 errors and increased latency for some users on the platform. Our engineering team is engaged and actively working to mitigate the impact.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/12/2025 09:49PM
This incident has been resolved
MONITORING
10 months ago - at 06/12/2025 08:48PM
The fix has been implemented, and we are no longer setting intermittent errors. We will monitor the issue to confirm a full resolution.
IDENTIFIED
10 months ago - at 06/12/2025 08:09PM
We are continuing to await the implementation of the fix. We appreciate your patience while we work toward resolution.
IDENTIFIED
10 months ago - at 06/12/2025 07:20PM
The issue has been identified, and we are currently awaiting the implementation of a fix.
INVESTIGATING
10 months ago - at 06/12/2025 06:52PM
We are currently investigating an issue causing intermittent 500 errors and increased latency for some users on the platform. Our engineering team is engaged and actively working to mitigate the impact.
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