Outage in Nextiva

NextOS Platform Login Issues

Resolved Major
July 22, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

A subset of users are experiencing an error when logging into Np3. Engineers are engaged and investigating.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/22/2025 08:32PM

This incident has been resolved

MONITORING 5 months ago - at 07/22/2025 07:47PM

The fix has been implemented and we are seeing successful logins as intended. We will continue to monitor to ensure complete resolution.

IDENTIFIED 5 months ago - at 07/22/2025 07:20PM

We are continuing to work on the fix. We are seeing an increase in successful logins as we move toward completion.

IDENTIFIED 5 months ago - at 07/22/2025 06:43PM

The issue has been identified, and Engineering teams are in the process of implementing a fix. We will continue to update through completion.

INVESTIGATING 5 months ago - at 07/22/2025 06:10PM

A subset of users are experiencing an error when logging into Np3. Engineers are engaged and investigating.

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