Users were unable to log in to or use NextivaONE and the NextOS Platform during a major outage lasting approximately 1.8 hours. A fix was implemented and confirmed successful, restoring login, navigation, and general platform functionality. The incident was resolved after a monitoring period confirmed stable services with no further errors.
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After continued monitoring, we have confirmed services remains stable and no further errors have been observed. This incident is now resolved.
A fix has been implemented and we are seeing successful login, navigation, and general use throughout NextivaONE and the NextOS Platform. We will continue to monitor to ensure full resolution.
Currently users are experiencing issues logging in to and using NextivaONE and the NextOS Platform. Engineers are engageed and investigating the issue
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