Outage in Nextiva
NextivaONE SMS/MMS Issues
Resolved MajorIncident Report
We are currently experiencing an issue impacting SMS and MMS in NextivaONE. Our engineers are actively engaged and investigating the cause. Other services remain unaffected. Updates will be provided as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/09/2025 10:15PM
A fix has been implemented, and SMS and MMS are functioning as intended. We appreciate your patience while our teams worked quickly to resolve this issue.
IDENTIFIED
about 2 months ago - at 09/09/2025 09:30PM
Engineers have identified the cause of the issue and are working on mitigation steps. We will continue to update throughout the progress of these actions.
INVESTIGATING
about 2 months ago - at 09/09/2025 08:56PM
We are currently experiencing an issue impacting SMS and MMS in NextivaONE. Our engineers are actively engaged and investigating the cause. Other services remain unaffected. Updates will be provided as more information becomes available.
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