Outage in Nextiva

NextivaONE SMS/MMS Issues

Resolved Major
September 09, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an issue impacting SMS and MMS in NextivaONE. Our engineers are actively engaged and investigating the cause. Other services remain unaffected. Updates will be provided as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/09/2025 10:15PM

A fix has been implemented, and SMS and MMS are functioning as intended. We appreciate your patience while our teams worked quickly to resolve this issue.

IDENTIFIED 3 months ago - at 09/09/2025 09:30PM

Engineers have identified the cause of the issue and are working on mitigation steps. We will continue to update throughout the progress of these actions.

INVESTIGATING 3 months ago - at 09/09/2025 08:56PM

We are currently experiencing an issue impacting SMS and MMS in NextivaONE. Our engineers are actively engaged and investigating the cause. Other services remain unaffected. Updates will be provided as more information becomes available.

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