Outage in Nextiva

NCC Calling Issues

Resolved Major
November 05, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

A subset of NCC customers are experiencing inbound and outbound call issues. Engineers are engaged and working toward a resolution.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/05/2025 09:05PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/05/2025 08:26PM

A fix has been applied and we are monitoring results. At this time inbound and outbound calling functionalities for impacted users has been restored.

IDENTIFIED about 1 month ago - at 11/05/2025 07:50PM

The issue has been identified and engineers are working to implement a fix.

INVESTIGATING about 1 month ago - at 11/05/2025 07:19PM

A subset of NCC customers are experiencing inbound and outbound call issues. Engineers are engaged and working toward a resolution.

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