Outage in No-IP

Intermittent performance issues on noip.com

Resolved Minor

June 02, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investing reports of intermittent performance issues on noip.com. We'll provide an update when we have more information.

Components affected

No-IP Website No-IP Account Management (my.noip.com) No-IP account signup and login No-IP Support (noip.com/support)

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 06/02/2023 04:37PM

We have implemented a fix for the issue that was affecting one of our web servers. All systems are operational.

MONITORING over 2 years ago - at 06/02/2023 03:56PM

We have implemented a temporary fix and have confirmed that noip.com is reachable from all web servers again. We'll continue to monitor as we implement a permanent fix.

IDENTIFIED over 2 years ago - at 06/02/2023 03:23PM

After further investigation, we believe specific IPs cannot reach noip.com, while other IPs are not experiencing any issues. We are working to mitigate this issue.

INVESTIGATING over 2 years ago - at 06/02/2023 02:40PM

We are currently investing reports of intermittent performance issues on noip.com. We'll provide an update when we have more information.

Latest No-IP outages

Website Inaccessible - 3 months ago

Webmail Login Unavilable - 6 months ago

Logging infrastructure failures casing errors in web application - 8 months ago

Delays Processing DNS Updates and Record Creation - about 1 year ago

Service Degradation Affecting Multiple No-IP Properties and Services - over 1 year ago

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