Outage in Nuance Dragon Medical
Possible PMM Impact
Resolved MinorIncident Report
Microsoft is investigating a potential issue affecting PowerMic Mobile within our US datacenter. This is currently under investigation, and more details will be provided when information is available.
Symptoms: Unable to pair, no pairing ID.
Note: Dragon Medical One is still fully operational and users can switch to alternate microphone sources.
Components affected
Nuance Dragon Medical PowerMic MobileTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/02/2026 08:55PM
This incident has been resolved.
INVESTIGATING
3 months ago - at 02/02/2026 07:53PM
Microsoft continues to investigate a potential issue affecting a subset of PowerMic Mobile users. More details will be provided when information is available.
Symptoms: Unable to pair, no pairing ID.
Note: Dragon Medical One is still fully operational and users can switch to alternate microphone sources.
INVESTIGATING
3 months ago - at 02/02/2026 07:52PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 02/02/2026 07:52PM
Microsoft continues to investigate a potential issue affecting a subset of PowerMic Mobile users. More details will be provided when information is available.
Symptoms: Unable to pair, no pairing ID.
Note: Dragon Medical One is still fully operational and users can switch to alternate microphone sources.
INVESTIGATING
3 months ago - at 02/02/2026 06:04PM
We are continuing to investigate this issue, and next update will be provided by 2:45 PM EST.
INVESTIGATING
3 months ago - at 02/02/2026 05:57PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 02/02/2026 05:39PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 02/02/2026 04:06PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 02/02/2026 03:54PM
Microsoft is investigating a potential issue affecting PowerMic Mobile within our US datacenter. This is currently under investigation, and more details will be provided when information is available.
Symptoms: Unable to pair, no pairing ID.
Note: Dragon Medical One is still fully operational and users can switch to alternate microphone sources.
Latest Nuance Dragon Medical outages
Possible DAX/Dragon Copilot Impact - 10 days ago
Possible NMC Impact - 12 days ago
DAX Copilot for DMO Mobile Application - about 1 month ago
DMO Authentication errors - 2 months ago
Possible DMO Impact - 4 months ago
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