Outage in Nuance Dragon Medical
Possible NMC Impact
Resolved MinorIncident Report
Summary AI Generated
Microsoft identified an issue with the Nuance Management Console following the latest Edge browser update that affected administrators using recent Edge/Chrome browser versions who manage multiple organizations. The problem specifically impacted the organization dropdown/selector functionality, preventing these admins from properly switching between organizations. The incident was resolved after 5.8 hours of troubleshooting and remediation efforts.
Microsoft has identified and is actively troubleshooting an issue affecting Nuance Management Console within our US datacenter following the latest Edge browser update.
More details will be provided when information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 04/14/2026 08:02PM
This incident has been resolved.
IDENTIFIED
12 days ago - at 04/14/2026 02:56PM
Microsoft has identified and is working on remediation on the current NMC issue.
Impact is that some admins working with the most recent Edge/Chrome browser updates, that also manage multiple organizations may be experiencing an issue with Orgnaization dropdown/selector.
IDENTIFIED
12 days ago - at 04/14/2026 02:55PM
Microsoft has identified and is working on remediation on the current NMC issue.
Impact is that some admins working with the most recent Edge/Chrome browser updates, that also manage multiple organizations may be experiencing an issue with Orgnaization dropdown/selector.
IDENTIFIED
12 days ago - at 04/14/2026 02:18PM
Microsoft has identified and is actively troubleshooting an issue affecting Nuance Management Console within our US datacenter following the latest Edge browser update.
More details will be provided when information is available.
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