Outage in Nuance Dragon Medical
Dragon/DAX Copilot auto styling failure and delayed summaries
Resolved MinorIncident Report
Summary AI Generated
Nuance Dragon Medical experienced a 13.5-hour service disruption affecting Dragon/DAX Copilot functionality, specifically causing delayed summary generation and auto styling feature failures. Microsoft investigated the issue and implemented remediation steps that restored improved system functionality. The service was monitored to confirm the resolution was effective.
Microsoft is currently investigating an issue impacting:
-- delayed summaries
-- auto styling failures
We will provide additional updates as they become available.
We apologize for any inconvenience and appreciate your continued partnership while we work to return to normal service levels as quickly as possible.
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Latest Updates ( sorted recent to last )
MONITORING
6 days ago - at 04/27/2026 11:29PM
Microsoft has taken remediation steps, and we are seeing improvements in system functionality. We will continue to closely monitor to confirm improved behavior.
INVESTIGATING
6 days ago - at 04/27/2026 10:59PM
Microsoft is currently investigating an issue impacting:
-- delayed summaries
-- auto styling failures
We will provide additional updates as they become available.
We apologize for any inconvenience and appreciate your continued partnership while we work to return to normal service levels as quickly as possible.
Latest Nuance Dragon Medical outages
Nebula delivery issues - 5 days ago
DAX/Dragon Copilot for Epic Impact - 5 days ago
Possible DAX/Dragon Copilot Impact - 5 days ago
Possible DAX/Dragon Copilot Impact - 17 days ago
Possible NMC Impact - 19 days ago
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