Service Outage Affecting All Products – North America Production

Dear Valued Customer,

As per our monitoring the system is stable and all the services are functioning as expected.

We remain committed to providing you with reliable, high-availability services. If you have any questions or concerns, please don’t hesitate to reach out to us at support@project44.com.

Thank you for your patience.

Best Regards,
Customer support

Dear Valued Customer

We are happy to share that a fix has been successfully implemented, and all services are now fully operational across all modes. Our team is actively monitoring the systems to ensure everything continues to run smoothly.

We will provide a final update once monitoring is complete.

Thank you for your continued patience and support.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Customer Support.

Dear Customer,

We are currently experiencing a critical outage affecting all modes except Last Mile in our North America production environment. As a result, customers are unable to submit shipment changes or initiate new shipments, and tracking events are not being processed at this time. Our engineering teams are actively investigating and working to restore full service as quickly as possible.

We sincerely apologize for the disruption and appreciate your patience as we work towards resolution. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.

Best Regards,
Customer Support