Octopus Deploy Outage History

Amazon ECS Service Steps in Octopus Deploy failed with 'Container.image contains invalid characters' errors when using container definition image package IDs containing forward slashes. The issue affected Octopus Cloud customers for 70.3 hours, preventing successful ECS deployments. A fix was deployed and rolled out to Octopus Cloud instances, with workarounds available through a GitHub issue during the incident.

Octopus Deploy experienced issues provisioning Dynamic Workers in the West US 2 region, causing lease failures for a small number of customers using Octopus Cloud. The service was restored by switching affected Cloud instances to use dynamic workers in the Central US standby region, and later reverting back to West US 2 once the region stabilized. The incident lasted 41.4 hours before full resolution.

Octopus Cloud customers experienced authentication errors when running deployments that interact with AWS services, including EKS/Kubernetes targets and AWS health checks, for approximately 164 hours. A workaround was provided requiring users to manually add AWS region environment variables to their script steps. The incident was fully resolved on April 8th, 2026.

Octopus Deploy Cloud instances experienced a major service disruption where the gRPC port (8443) incorrectly displayed maintenance status messages for 26 hours. The issue was identified and a fix was implemented, with the resolution rolled out to customer instances during their scheduled maintenance windows. The incident was fully resolved and customers were advised to contact support if they continued experiencing deployment blockages.

Octopus Deploy experienced a major email delivery outage lasting 3.9 hours due to issues with their upstream email provider. The incident affected all email functionality including authentication verification, subscription invitations, and billing notifications for Octopus Cloud users. The service was fully restored with emails now being sent from a new address (donotreply@octopus.com).