Outage in OIT Services

Zoom Tool in Blackboard and Canvas Disruption

Resolved Major
May 19, 2023 - Started over 1 year ago - Lasted 11 days
Official incident page

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Outage Details

Instructors using Zoom through their Blackboard or Canvas courses may experience an error using the Zoom tool link. This issue has been reported to the vendor and they are working to resolve. Students are currently unaffected by this outage. As a workaround, instructors can access their meetings by signing into alaska.zoom.us.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/31/2023 12:49AM

This incident has been resolved and Zoom links are now working in Blackboard and Canvas for instructors.

IDENTIFIED over 1 year ago - at 05/19/2023 07:32PM

Instructors using Zoom through their Blackboard or Canvas courses may experience an error using the Zoom tool link. This issue has been reported to the vendor and they are working to resolve. Students are currently unaffected by this outage.

As a workaround, instructors can access their meetings by signing into alaska.zoom.us.

Latest OIT Services outages

Omni CMS Outage - 10 days ago
ELMO Disruption - 14 days ago
ELMO.alaska.edu Login Issues - about 1 month ago
Degraded Network Performance - about 1 month ago

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