Outage in OIT Services

UA Authentication and Hosted Services Outage

Resolved Major
July 13, 2024 - Started 12 months ago - Lasted about 7 hours
Official incident page

Need to monitor OIT Services outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OIT Services, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating reports of issues with sign-in and authentication. Thank you for your patience as we work to restore service.
Components affected
OIT Services Google Apps Single Sign On OIT Services UA Blackboard Learn Web Application OIT Services Banner 9 OIT Services Alaska.edu Edit Server OIT Services UAOnline OIT Services Accounts & Accesses
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 07/14/2024 03:15AM

This incident has been resolved and service has been fully restored. Thank you for your patience and enjoy the weekend!

IDENTIFIED 12 months ago - at 07/14/2024 02:30AM

A workaround has been implemented and SSO services have been restored. Some devices and services may still be impacted until the service is fully repaired, and we're continuing to investigate the root cause.

IDENTIFIED 12 months ago - at 07/14/2024 01:18AM

We are continuing to troubleshoot the issue and attempting to restore service. Thank you for your patience.

IDENTIFIED 12 months ago - at 07/13/2024 10:41PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 07/13/2024 08:50PM

We are currently investigating reports of issues with sign-in and authentication. Thank you for your patience as we work to restore service.

Latest OIT Services outages

Banner Printing Outage - about 9 hours ago
Kodiak MSC Wi-Fi Outage - about 12 hours ago
NextGen Update-Related Disruptions - 19 days ago
TDX Intermittent Partial Outage - 24 days ago
TDX (service.alaska.edu) Degraded Performance - 29 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook