Email Delivery Issues

At 1/22/2026 11:38 AM PT, Okta became aware of an ongoing outage affecting some of the third-party email service providers, which may be impacting the delivery of some emails (including notifications, verification emails, and alerts). Our core platform and customer data remain fully secure and operational. However, during this incident, you may experience delays or failures in receiving certain emails from us. Our engineering teams are actively monitoring the situation and working closely with the email provider to restore full service as quickly as possible. We will continue to share updates as more information becomes available.