Outage in Olark

Incident Alerted

Resolved Minor
August 30, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Components affected
Olark Chatbox
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/30/2023 10:54PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/30/2023 07:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 08/30/2023 07:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 08/30/2023 07:50PM

We're investigating reports of chatboxes loading intermittently. We'll update here as soon as we know more.

INVESTIGATING over 1 year ago - at 08/30/2023 07:47PM

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

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