Is Olark Down? Check current status

Check if Olark is down, official outages, user-reported issues, and outages map.

Current Olark status

Olark is working normally

Updated from Olark official status page a few minutes ago

Having problems with Olark?

Olark service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Olark status data.

Track Olark on your status page

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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Olark recent outages and downtime history

IsDown has tracked 134 incidents since started monitoring Olark status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 16, 2025
09:27 PM CEST
Minor
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
about 2 hours
Oct 11, 2025
12:26 AM CEST
Minor
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
about 1 hour
Sep 19, 2025
07:12 AM CEST
Major
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
about 10 hours
Jul 17, 2025
08:50 PM CEST
Major
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
about 2 hours
Jul 08, 2025
06:28 PM CEST
Minor
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
about 3 hours
Jul 02, 2025
06:10 PM CEST
Minor
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
about 3 hours
Jun 23, 2025
08:45 PM CEST
Minor
We're currently investigating reports of lag and slowness in chats on app.olark.com. We'll update...
9 days
Jun 02, 2025
06:23 PM CEST
Major
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
18 days
May 12, 2025
05:03 PM CEST
Minor
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
15 days
May 09, 2025
05:31 PM CEST
Minor
We're investigating reports of agent disconnects and trouble re-connecting. We believe this to be...
about 12 hours
Sign up to check more outage history

Looking to track Olark outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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Olark reported issues and comments

No comments yet

Olark components or services current status

Component Status
chat.olark.com OK
Chatbox OK
Website OK
API OK
File Upload hosting server OK
Integrations OK
Jabber servers OK
Operator messages OK
Transcripts OK
Visitor messages OK
Visitor details OK
Payment provider OK
Slack Integration OK
Slack Connections OK
Slack Login/SSO OK
Slack Notifications OK
Slack Messaging OK
SendGrid SMTP OK
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The Status Page Aggregator Built for IT Teams

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4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

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Live chat software that integrates with platforms like Slack and SendGrid, offering features such as visitor tracking, file uploads, and automated email reports.

Monitoring Olark since April 2020

Tracking 24 Olark services and regions

Need help? Try here:
Support at official website.
Check their official status page.

20 incidents in 2025

Frequently Asked Questions

Is Olark down today?

Olark isn't down. You can check Olark status and incident details on the top of the page. IsDown continuously monitors Olark official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Olark status?

Olark is currently operational. You can check Olark status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Olark outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Olark down today or just slow?

Currently there's no report of Olark being slow. Check on the top of the page if there are any reported problems by other users.

How are Olark outages detected?

IsDown monitors the Olark official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Olark having an outage right now?

Olark last outage was on October 16, 2025 with the title "Incident Alerted"

How to check if Olark is down?

Why use IsDown to monitor Olark instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Olark and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Olark?

IsDown and DownDetector help users determine if Olark is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Olark's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Olark status changes?

IsDown offers an easy way to monitor Olark with maximum flexibility

Major Outages Notifications

IsDown monitors Olark for major outages. A major outage is when Olark experiences a critical issue that severely affects one or more services/regions. When Olark marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Olark status page for minor outages. A minor outage is when Olark experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Olark status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Olark publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Olark and all their 24 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Olark and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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