Outage in Olo

Dispatch Service Disruption: Status Updates are Missing

Resolved Minor
April 25, 2022 - Started over 3 years ago - Lasted 8 minutes
Official incident page

Incident Report

We're currently investigating an issue with Dispatch Status Updates failing to send. This would result in missing status updates for dispatch deliveries, impacting third-party webhook communications, status updates from within Expo, and status updates within our Ordering applications.
Components affected
Olo Expo Olo Desktop Web Ordering Olo Webhooks Olo Mobile Web Ordering Olo Dispatch API

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 04/25/2022 09:11PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 04/25/2022 09:04PM

We're currently investigating an issue with Dispatch Status Updates failing to send. This would result in missing status updates for dispatch deliveries, impacting third-party webhook communications, status updates from within Expo, and status updates within our Ordering applications.

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