Outage in Olo

Dashboard Rails Analytics Report Availability Delay

Resolved Minor
November 09, 2022 - Started almost 3 years ago - Lasted 2 days
Official incident page

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Outage Details

The issue has been identified and the team is working on a fix and targeting resolution by business close Thurs 11/10/22
Components affected
Olo Expo Olo Dashboard
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/11/2022 08:21PM

This incident has been resolved.

MONITORING almost 3 years ago - at 11/11/2022 07:54PM

Rails Analytics and Courier Status events are now processing and reporting successfully, we will continue to monitor the results.

IDENTIFIED almost 3 years ago - at 11/11/2022 03:06PM

We continue to see delays in processing data related to Rails Courier Status events, We will provide updates as they become available.

IDENTIFIED almost 3 years ago - at 11/10/2022 06:52PM

We have identified that Rails Courier Status events have also been degraded, and are actively investigating the issue. We will provide updates as they become available.

IDENTIFIED almost 3 years ago - at 11/09/2022 09:29PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 3 years ago - at 11/09/2022 09:19PM

The issue has been identified and the team is working on a fix and targeting resolution by business close Thurs 11/10/22

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